We recommend that you link your contract to their ID by mailing with the Contract # and their ID. The contract number needs to be attached to your ID in order to enable SW Center access and the ability to open a TAC case. Please speak with your reseller if you have not received this contract number from them. When you purchase any term Plus or Apex license (or SWSS for Plus perpetual or VPN Only), a contract number will be generated for your purchase, this usually takes at least a few days from the time the license PAK is electronically delivered. How do I access the An圜onnect v4.x Software Center on and receive TAC support entitlement?Ī. For this situation, please click the Delete Device button and submit again without the blank space which is there to add an additional serial number. The other cause of this is that you clicked the Add Device button which is intended to add more than one Serial Number at initial registration, but you did not actually add any other Serial Numbers. Please remove any additional spaces after your serial number and resubmit your request. You most likely accidentally pasted in a trailing space after your serial number. Why am I receiving a Serial number cannot be blank error message when registering a license?Ī. It can take up to 24 hours for your license PAK to become active on the License portal. Please note that licenses cannot be used the second you receive eDelivery notification. Demo and Evaluation -> Security Products -> An圜onnect Plus/Apex (ASA) Demo License to obtain a one-month temporary ASA license. This greatly simplified licensing calculation and consumption in a number of areas. To help address these issues, we moved An圜onnect to a total unique user, term-based licensing model. Moreover, with the growing number of mobile devices that need VPN connections combined with older ASAs refreshed to newer platforms there were also budget concerns with having to rebuy licenses. Based on feedback, we found that device based session capacity planning and per appliance license management was a constant guessing game and operational challenge. With An圜onnect 4.x, Cisco introduced a new licensing model. This document provides answers to frequently asked An圜onnect licensing questions.
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